Page 17 - Policy benchmarks for digital transformation of people-centred cities

The following Figure 4 shows an essential level description and potential outcomes for digital
technology implementations in people-centric cities.

Figure 4: Characteristics of Level 1 to Level 5 Policy Maturity Levels

It is vital to governance structures of the model that with every assessment iteration of city impacts
and the necessary policy adjustment is catalogued and registered. For instance, city impacts can be
classified as City Impact - Index Number (CI-AI-17724-S-B-C-C), which represents the abbreviation
of: City name Impacted from Artificial Intelligence on 17 July 2024 launched Service by the Business/
Organization in the Country registered in the City Name). New policy iteration can be catalogued
as New Policy Iteration - Version/Iteration Number (V1.0 / Index Number).

2.1 Case in point

Case in Point: Digital Innovations of a distinctive city trigger a Benchmarking Assessment due to
the introduction of AI in digital smart city services and platforms. Figure 5 provides a scenario run
down of AI triggering a policy benchmark when the new technology is used to empower smart
city services and platforms.

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