Page 31 - Policy benchmarks for digital transformation of people-centred cities
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Institutions and Mechanism Reference
Legal Representation of Stakeholders People have a fundamental and inalienable
human right to participate in public affairs at
every level, including community, local, national,
regional and international. (UNSDG Common
Minimum Standards for Multistakeholders)
Policy Governance Inclusive, transparent and interactive
empowerment and oversight (UNDP Governance
Focus)
IT Governance in Government (e-government) The direction of IT is governed through the
evaluation of the use of IT and the achievement of
goals. (ITG4TU IT Governance)
Digitalization Reference
Data Protection Protection against unauthorized access to data.
(ITU)/ Regulation (EU) 2016/679 (General Data
Protection Regulation) https:// eur -lex .europa .eu/
eli/ reg/ 2016/ 679/ oj
Privacy Rights The right of individuals to control or influence
what information related to them may be
collected and stored and by whom and to whom
that information may be disclosed (ITU-T X.800;
ISO/IEC 27701:2019, ISO/IEC DIS 27701
Digital Governance System of evaluation, directing and controlling
(ITU + ISO 38500-2015)
Confidentiality of Communications The content of all means of communication that
is not revealed to anyone other than the parties
involved. Article 7 of the Charter of Fundamental
Rights of the European Union
Digital Inclusion/Connectivity The equitable, meaningful, and safe access to use,
lead, and design of digital technologies, services,
and associated opportunities for everyone,
everywhere UN Techenvoy
Data Literacy The practices that allow people to access, critically
evaluate, and create media/data (ITU)
Digital Skill Development Availability of programmes to learn and update/
advance digital skills and new technology know-
how in comparison to the total number of digital
professional educational programmes
Level of Digital Innovation Innovation (Metaverse, digital twin and AI) of
associated technologies are exponential, digital,
and combinatorial to drive economic and social
transformation (UN Digital Economy)
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