Excellence

We are readying our organization for the future through dynamic strategic planning, effective governance, and robust engagement with our global membership, as well as internally.

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ITU Council 2024

The UN Secretary-General addressed ITU Council 2024. Our annual governing body, consisting of 48 ITU member states representing all world regions, took decisions that will shape the future of global communications. ITU Council 2024 snapshot report
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Intensified strategic focus

Our new four-year plan guides all our work based on two overarching goals: universal connectivity and sustainable digital transformation. ITU Strategic Plan 2024-2027
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Ambassadors’ Briefings

Through regular briefings at our headquarters, we update ambassadors and diplomatic personnel in Geneva on our key projects and initiatives. Learn more
townhall-excellence

Internal engagement

Regular townhall meetings have heightened staff engagement while ensuring continual, open exchanges with our organization’s elected officials.

ChangeMakers

We continue actively fostering internal culture change to invigorate staff and ensure organizational excellence in the years ahead.

Transformation roadmap

We have embarked on thoughtful, ambitious change management to ensure successful outcomes and long-term sustainability.

ITU’s transformation roadmap outlines the steps needed to achieve its strategic goals, focusing on innovation, efficiency, and sustainability. 

Rethinking ITU Headquarters

We continue exploring options to upgrade our office complex in Geneva as a model workspace and living demonstration of sustainable, successful digital transformation.

Photographs ©ITU