Document :

ITU-T�SG 12� (Study Period 2013)� Contribution� 381

Title :

Creation of CEM Index for top services in operators' network to score customer experience in terms of basic performance metrics

Date :

2016-05-25

Source :

T�rk Telekom Group

AI/Question :

Q12/12

Meeting :

2016-06-07

Access :

Restricted to TIES users�[ITU-T]