Abstract :
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This document outlines the high-level directions for an internal Information Technology and Information Management Strategy for the secretariat. The importance of updating an ICT Strategy for the Union has been highlighted by the JIU Review of Management and Administration in the ITU: "To further strengthen information technology and information management within ITU, recommendation 11 calls for an updated information technology and information management strategy to bring under one umbrella all aspects of information and knowledge management" - "encompassing all dimensions of information management and report annually to the Council on its implementation". ICT strategy consists of 4 key ICT strategic directions Digital First, Mobile, Secure and Data Driven through an overall ITU Digital Transformation. Supporting ITU's strategic plan, the implementation of the ICT strategy will allow ITU to achieve maximum benefit from ICT innovations, increase security, ensure access to the right information at the right moment, enhance responsiveness to a changing environment, and deliver efficiencies in support of administrative functions.
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