Document :

ITU-D�RGQ20-1/1� Contribution� 21

Title :

The consumer satisfaction Index as a tool in the development of telecommunications and ICTs

Date :

2012-03-19

Source :

African Ict Consumers Network (AICN)

AI/Question :

Q20-1/1

Meeting :

2012-04-24

Access :

Restricted to TIES users�[ITU-D]