Enablers of ITU-D Priorities

Excellence in human resources and organizational innovation

Enhancing operational efficiency and effectiveness enables ITU to respond to changes in the telecommunication/ICT landscape and evolving membership needs. ITU, therefore, aims to improve internal processes and accelerate decision-making by addressing operational inefficiencies and duplication, reflecting the values of transparency and accountability.

ITU also recognizes the need to build operational effectiveness, by increasing cross-functional synergies, encouraging internal innovation, providing consistent guidance on the organization’s scope and developing a stronger performance- and talent-management approach. To this end, the organization will be implementing a transformation plan for culture and skills based on four main tracks: strategic planning, digital transformation, innovation and human resource management.

Enablers defined in the Kigali Action Plan