Page 2 - Implementing ITU-T International Standards to Shape Smart Sustainable Cities: The Case of Singapore

Acknowledgements

This case study was researched and written by John Smiciklas, Ramon Ashirangkura, Alison
Hyodo, Alex Walker-Turner and Lisha Xu (MJRD Assessment Inc.-Canada).

The authors would like to thank the following: representatives from Singapore’s Smart Nation
initiative, Agency for Science Technology and Research; Accounting and Corporate Regulatory
Authority; Building and Construction Authority; Singapore Department of Statistics; Energy
Market Authority; Government Technology Agency of Singapore; Infocomm Media
Development Authority of Singapore; Integrated Health Information Systems; Intellectual
Property Office of Singapore; Land Transport Authority; Ministry of Communications and
Information; Ministry of Culture, Community and Youth; Ministry of Education; Ministry of
Health; Ministry of Home Affairs; Ministry of Manpower; Ministry of Social and Family
Development; MOH Holdings; National Environment Agency; National Parks Board; the People's
Association; Singapore’s National Water Agency; Smart Nation and Digital Government Group;
Sport Singapore Standards; Productivity and Innovation Board; and Mythili Menon (University
of Geneva).
Special thanks go to Kevin Wee, Edwin Low and Gabriel Chan from the Infocomm Media
Development Authority of Singapore for their invaluable support in reviewing the case study
and providing input.

Disclaimer

The views expressed in this publication are those of the authors and do not necessarily reflect
the views of ITU and the contributing organizations.
Any references made to specific countries, companies, products, initiatives, policies,
frameworks or guidelines do not in any way imply that they are endorsed or recommended by
ITU, the authors, or any other organization with which the authors are affiliated, in preference
to others of a similar nature that are not mentioned.
This case study is intended for informational purposes only. The results and interim findings
presented in this case study are a work in progress, as the KPIs (Recommendations ITU-T
Y.4901/L.1601 and ITU-T Y.4902/L.1602) implemented in Singapore during the first phase of the
pilot project are still being refined, in order to improve the applicability of these KPIs to all cities.
The revision of the KPIs may alter their scope and definition, as well as the required data-
collection process. Consequently, readers are cautioned that the KPIs presented in this case
study may not necessarily be entirely compatible with the subsequent KPIs published by ITU
after the revision process has been completed.
This report is based on the pilot project conducted in Singapore between October 2015 and
September 2017. Information provided is correct as of September 2017.

ISBN
978-92-61-25021-8 (paper version)
978-92-61-25031-7 (electronic version)

© ITU 2017 All rights reserved. No part of this publication may be reproduced, by any means
whatsoever, without the prior written permission of ITU and/or Infocomm Media
Development Authority.