An express course that demonstrates the Public Services Portal of the Russian Federation (www.gosuslugi.ru)

Details of the organization
Department of Information Technology of Orel Region
Russian Federation
http://orel-region.ru/
Governments
  • The organization has a strategy for coordinating WSIS Implementation at the national level: Yes
  • The organization has a national e-strategy: Yes

Information about the project
An express course that demonstrates the Public Services Portal of the Russian Federation (www.gosuslugi.ru)
EC
An express course that demonstrates the Public Services Portal of the Russian Federation (www.gosuslugi.ru) features to people above 55 years old who apply to Multifunctional Centers of Public and Municipal Services with possibility to register at the Public Services Portal of the Russian Federation. To help people to develop digital literacy by organizing courses with centers of public access at Multifunctional Centers of Public and Municipal Services (MFC). These courses are organized in cooperation with government agencies and business entities and the most attention is paid to education of disadvantaged and vulnerable population groups. The express course includes presentation of functions of the Public Services Portal to people above 55 years old who apply to an MFC and a possibility to register at the Public Services Portal. Under the scope of the project people 55 years old who apply to an MFC are shown how they can obtain public and municipal services in electronic form via the Public Services Portal. Among other things they can learn how they can pay state fees via the Public Services Portal and the advantages of this process; the advantages of obtaining public and municipal services in electronic form. The education is based on combination of theoretical and practical classes. The educational process is based on individual work with users taking into consideration the needs and abilities of an elderly person.
https://mfc-orel.ru/
Local implementation: Russian Federation, 302028, Russian Federation, Orlovskay obl
Ongoing from 20/11/2017 to 31/12/2018
State Institution "Multifunctional Center of Public and Municipal Services" in Orel Region: performer of the work. PAO "Sberbank": demonstration of features and options of on-line service "Sberbank Online". Mobile network operators (within a framework of Public-Private Partnership): provisioning of communication services to facilitate implementation of the project.

WSIS information
* Capacity building
  • Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
  • Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
  • Training initiative