The 'Smart Employee' App revolutionizes staff management by providing an innovative, user-friendly, and efficient solution for a myriad of services. From leave applications to permissions, colleague communication, and notification approvals, it offers a seamless experience accessible anytime, anywhere. Powered by AI (CHATGPT), Smart Employee features a Digital Assistant capable of providing accurate and timely responses to inquiries about employee information, HR laws, and policies in any language.

Catering to the diverse needs of managers, employees, and outsourcing requirements, Smart Employee serves 74 Dubai government entities, engaging over 73,000 employees with an impressive 99% usage rate. Developed centrally by Digital Dubai (in-house Development), it not only streamlines operations but also achieves over 95% cost savings by eliminating individual development and operation costs across government entities. Additionally, it plays a pivotal role in advancing Dubai's paperless initiative by digitizing more than 200 requests.

Beyond traditional services, Smart Employee offers unique solutions such as the 'Thank You' feature for expressing gratitude, task management tools, an Analytic Hub, official correspondences, a newsroom, health insurance services, and a grievance system. This comprehensive approach fosters a collaborative work environment, aligning with Dubai's commitment to employee development and satisfaction.

The benefits of Smart Employee include:
Quick Access: Instantly access a wide range of services anytime, anywhere.
Paperless Convenience: Effortlessly submit various service requests without the need for paper.
Integrated Services: Enjoy a unified platform for HR, Finance, Supply Chain, and more, including Medical Insurance and other services.
Social Engagement: Foster a positive work culture through gamification and Thanks Cards for employee appreciation.
Time and Effort Savings: Achieve a remarkable 95% time and cost savings, streamlining daily activities for enhanced efficiency

https://play.google.com/store/apps/details?id=ae.gov.sdg.smartemployee

• United Arab Emirates

• Youth
• Women
• People with disabilities
• Dubai Government Employees

Yes, the "Smart Employee" App is replicable. The project's replicability is facilitated by its modular design, reliance on widely used technologies, and integration capabilities. Here's how and where the project can be replicated:

• Modular Design: The app is structured in modules, making it adaptable to various organizational structures and requirements. These modular components can be easily replicated and customized based on the needs of different government entities or organizations.
• Integration Capabilities: The project's integration with the ERP system, custom solutions, and other external systems demonstrates its flexibility to integrate with different infrastructures. This adaptability makes it replicable in settings where integration with various systems is essential for comprehensive digital transformation.

• Scalability: The project's successful implementation within the Dubai Government showcases its scalability. Replication can occur not only within different government entities but also in various industries that seek to enhance internal processes and services.

• Global Relevance: As a model for digital government services, the project's replicability extends beyond regional boundaries. Governments worldwide can leverage the lessons learned from the "Smart Employee" App to enhance their own digital initiatives.

based on the comprehensive integration, user-centric design, and collaboration with various government entities, there are indications that the project is designed with sustainability in mind. Here's how and where this project might be sustainable:

• Continuous Improvement: The inclusion of features like a Happiness Meter and dynamic requests suggests a commitment to continuous improvement, adapting the app to meet changing employee needs and preferences.
• Comprehensive Services: The wide range of services, covering HR, health, and communication, positions the app as a central and essential tool, increasing its likelihood of long-term usage.
• Accessibility: the app is accessible to all employees, including those with disabilities. This inclusivity promotes equal access to government services.

The "Smart Employee" project strongly promotes WSIS values in our community by embodying principles of inclusivity, efficiency, collaboration, replicability, and sustainability. Through its commitment to digital inclusivity, the app ensures equal access to government services for all employees, aligning with the WSIS goal of accessible ICTs. The project's emphasis on efficiency and paperless convenience resonates with the WSIS objective of leveraging technology to improve the quality of life and streamline processes. Additionally, the collaboration with various Dubai Government entities underscores the importance of international cooperation and partnerships, a key value highlighted by WSIS. The project's replicability and scalability align with WSIS principles of sharing best practices for widespread digital transformation. Finally, the project's sustainability is reflected in its continuous improvement features, comprehensive services, and accessibility, all contributing to WSIS's vision of using ICTs for sustainable development and building a digital future for the benefit of all.