The Digital Family Card (DFC) is an innovative solution that aims to improve the quality of people's lives by utilizing digital technologies and data-driven decision making. The project was implemented by “National Information Technologies” in partnership with the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan and the Ministry of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan.
The DFC is a platform capable of quickly and efficiently collecting, integrating, and processing data on the most vulnerable groups of the population of Kazakhstan. This is achieved through a holistic family well-being assessment that eliminates silos among various government entities. The well-being assessment is based on the indicators sourced from the 80 government databases that include public data on socio-economic, education, health, and housing conditions.
The DFC analyzes vulnerabilities, identifies target populations in need of support, and provides comprehensive public services to vulnerable groups in a proactive manner, i.e. certain services are automatically delivered to an individual/ family as a mechanism to prevent the deterioration of their socio-economic condition. This way, the DFC streamlines government efforts to support vulnerable families without the involvement of citizens themselves, even if citizens are not aware what benefits or services they are entitled to.

The implementation of the DFC improves the efficiency of government agencies in providing quality support, increases the transparency and accountability of budgetary spending, and overall ensures equal access to social protection services. It creates a comprehensive, gender-oriented, holistic, and rational system of effective social support for the most vulnerable segments of the population in Kazakhstan, mitigating the consequences of socio-economic shocks in compliance with the UN principle of ""leaving no one behind.""

https://www.undp.org/kazakhstan/stories/digitalisation-sustainable-development-and-social-well-being-society

• Kazakhstan

The DFC project aligns with WSIS principles by harnessing digital technologies to enhance social protection and promote inclusive development. It showcases the potential of digital solutions to address complex social challenges and improve the efficiency and transparency of government services.