It is a digitalization platform for the Order Office allowing administrations and public bodies to create Digital Order Offices in order to electronically manage the flow of incoming and outgoing mail. All actors (citizens, civil society, companies, administrations, etc.) who wish to contact public bodies throughout the territory of Morocco will thus be able to submit, via this central platform, their letters to the bodies concerned with an acknowledgment of receipt.

In accordance with its missions, the Digital Development Agency is responsible, among other things, for:

- Promote the dissemination of digital tools and the development of their use among citizens

- Proceed, within the framework of e-Gov programs, in close coordination with the authorities and bodies concerned, with the implementation of designs relating to e-government projects and the development of digital public services, while guaranteeing their interoperability and their integration, and ensure their implementation within the framework of partnership agreements with the said authorities and organizations.

https://courrier.gov.ma/virtualbo/

• Morocco

Yes, this project is duplicable. Morocco, through the Digital Development Agency, is ready to share this modest experience with all friendly countries that wish it.

Yes, this project is sustainable. The government has adopted a circular in which it urges all public bodies to use this platform.

The role of governments and all stakeholders in the promotion of ICTs for development, ICT applications: benefits in all aspects of life — E-government, Promote inclusive and sustainable economic growth, employment and decent work for all, Build resilient infrastructure, promote sustainable industrialization and foster innovation