[323-GEN]� Proposed title: The Framework towards the Service Operations Centre (SOC), the paradigm built on Service Quality Management (SQM) and Customer Experience Management (CEM)

International Telecommunication Union

�

ITU

Fran�ais� Espa�ol

�

�

Home : ITU-T : SG 12 : Temporary Documents�(Meeting�2013-12-03) : 323-GEN

Recently posted�-� Search Meeting Documents

�

�

[323-GEN]� Proposed title: The Framework towards the Service Operations Centre (SOC), the paradigm built on Service Quality Management (SQM) and Customer Experience Management (CEM)

	Format	Size	Posted

English	Word �	89600 bytes	2013-12-10	[323-GEN]�Revision 1
	Word �	88064 bytes	2013-12-10	[323-GEN]�

�

Document :	ITU-T�SG 12� (Study Period 2013)� Temporary Document� 323-GEN
Title :	Proposed title: The Framework towards the Service Operations Centre (SOC), the paradigm built on Service Quality Management (SQM) and Customer Experience Management (CEM)
Date :	2013-12-10
Source :	QSDG
AI/Question :	Q12/12
Access :	Restricted to TIES users�[ITU-T]

Top�-� Feedback�-� Contact Us�-� Copyright � ITU�2008�All Rights Reserved
Contact for this page :� TSB EDH
Updated :�2013-12-10

�