Document :

ITU-D�SG 01 RAPPORTEUR GROUPS� Contribution� 309

Title :

Customer care (multiple channels and digitalization) - Brazilian National Telecommunications' Agency (Anatel) and consumer demands

Date :

2020-08-05

Source :

Brazil (Federative Republic of)

AI/Question :

Q6/1

Meeting :

2020-09-21

Access :

Restricted to TIES users�[ITU-D]