- The IPv6 Training Laboratory is being implemented in Montenegro.
- Technical assistance in the field of the broadband mapping systems was provided to Bosnia and Herzegovina and Moldova.
- A CSIRT Readiness Assessment was carried out in Moldova, providing the foundation for the national CSIRT.
- A Memorandum of Understanding between the Ministries of Education and Information Society and Administration of North Macedonia was signed to implement Child Online Protection recommendations in the country.
- Albania was the first pilot country to roll out the Child Online Protection Global Programme at the national level, providing a unique opportunity for training for children, youths, parents and educators, and industry stakeholders.
- The roll-out of the newly launched online COP self-paced training and train the trainer module was kicked off in in Malta.
- Digital Innovation Profiles have been developed for Georgia, Serbia and North Macedonia.
- A Digital Skills Assessment has been carried out in North Macedonia.
- Accessible Europe: ICT for All was organized on the occasion of the International Day of Persons with Disabilities.
- The GovStack initiative, led by ITU, DIAL, Germany, and Estonia, is rolling out activities in Ukraine, while preparing to expand its work of North Macedonia, Moldova, and Albania.
- The joint ITU-UNEP-UNITAR E-Waste project for the Western Balkans kicked-off in Albania, Bosnia and Herzegovina, Serbia, Montenegro and North Macedonia, building national capacities to collect and analyze e-waste related data.
- Jointly with the UN Country Team members, a series of Digital Development Country Profiles were developed, including for Albania, Moldova, North Macedonia, Georgia and Ukraine.
- The UN Digital Transformation Group for Europe and Central Asia, led by ITU and UNECE, helps to coordinate digital related work by the UN system at the regional level.
- A series of activities led by the ITU, co-chair of the UN Brussels Team Task Force on Digitalization for the SDGs, strengthened the cooperation with the European Commission.
- UN Brussels Team Task Force on Digitalization for the SDGs, strengthened the cooperation with the European Commission.