- The Caribbean ICT Campaign to Combat COVID-19 Misinformation, in partnership with PAHO, leveraged the potential of digital technology to reduce harmful effects of COVID-19 misinformation in the Caribbean region.
- A Quality-of-Service Study conducted in Haiti helped decision makers and stakeholders take action to consolidate the existing recovery capacity and strengthen their resilience to future disasters.
- The Quality-of-Service Review for Fixed Broadband Services in Barbados was launched, with the potential impact to reach more than 200 000 users.
- New training activities for digital skills development, including a new collaboration with Amazon to support digital skills training activities in Cloud Computing, made up new additions to the Americas Girls Can Code initiative.
- Americas Girls Can Code events were carried out in Brasilia and Campinas, Brazil.
- The 10th Regional Cybersecurity capacity building CyberDrill was held.
- Cybersecurity training, assessment and support was also provided across the region, including in Barbados, Bermuda, Guyana, and Ecuador.
- An agreement was signed with the Development Bank of Latin America to identify community networks best practices in seven countries of the region.
- Gender Digital Inclusion Policy reports featuring strategic recommendations to close the gender digital gap were delivered to Argentina, Ecuador and Mexico.
- Accessible Americas: ICT for ALL ninth edition of the event was organized by ITU and ANATEL
- Cybersecurity training as part of the national CIRT Readiness assessment was provided across the region to Barbados, Bermuda, and Guyana.
- Cybersecurity support offered to Ecuador to evaluate the restructure of the National CERT, implement a CERT for coordination and a Security Operations Center to help the response to incidents.
- Giga connected 24 schools in Honduras and 32 in El Salvador.
- A study on “Telecommunication Market competitiveness” for Honduras was developed under the UNSCDF framework with GIGA support.
- A “Kit for the Digital Transformation of Micro and Small Enterprises” for El Salvador was developed under the UNSCDF framework. With appropriate tailoring, the kit can be used in other countries.
- A study on “Digital Dividend and IMT bands usage” for Dominican Republic was produced.
- The WINLINK System was installed and deployed in Antigua & Barbuda, Guyana, Jamaica and St. Kitts & Nevis.
- A draft Child Online Protection Strategy framework for OECS countries in the Caribbean was prepared.