Table of Contents

�1���� Introduction�������������
�2���� Abbreviations and acronyms�������������
�3���� Methodology for SSC stakeholder identification and engagement���
������� 3.1���� Identification of all stakeholders involved in an SSC������
������� 3.2���� Categorization of stakeholders��������������
�4���� Detailed analysis of selected stakeholders��
������� 4.1���� An analysis of selected stakeholders���
������� 4.2���� Analysis of stakeholder engagement progress
�5���� Stakeholders' roles in SSC���
������� 5.1���� Municipalities, city councils and city administration�������
������� 5.2���� National and regional governments�����
������� 5.3���� City services companies������������
������� 5.4���� Utility providers������������
������� 5.5���� ICT companies (e.g., telecom operators, start-ups, software companies)����������
������� 5.6���� Non-governmental organizations���������
������� 5.7���� International, regional and multilateral organizations��
������� 5.8���� Industry associations��
������� 5.9���� Academia, research organizations and specialized bodies����������
������ 5.10���� Citizens and citizen organizations��������
������ 5.11���� Urban planners�����������
������ 5.12���� Standards developing organizations���
�6���� Conclusions���������������
Appendix I����
Appendix II � SCC � CERT/CSIRT/SOC����
Bibliography����