Table of Contents

�1���� Scope������������
�2���� References���
�3���� Definitions���
������� 3.1���� Terms defined elsewhere
������� 3.2���� Terms defined in this Recommendation�����
�4���� Abbreviations and acronyms��
�5���� Conventions
�6���� Overview of the MCC in the NGN����������
�7���� Functional requirements for support of the MCC service��
������� 7.1���� Unified service capabilities broker for the MCC��������
������� 7.2���� Agent and sub-agent management��������������
������� 7.3���� Supporting mobile agents with a real-time web communication capability���������
�8���� Functional architecture of the next generation network (NGN) for the support of the MCC service����
������� 8.1���� MCC functions in the NGN�����������
������� 8.2���� Logical diagram of the MCC functions������
������� 8.3 ����Description of the MCC functional entities
�9���� Description of reference points
������� 9.1���� Reference point description for MCC functions in the NGN���
������� 9.2���� Reference points description���������
10���� MCC procedures and functional description������
����� 10.1 �����Communication requests queuing and distribution�
����� 10.2 �����MCC service initialization������������
������ 10.3���� Procedure to use the USBF�����������
����� 10.4 �����Overload control�������������
������ 10.5���� Communication control operations for MCC agents��������������
�� ����10.6���� Management operations for supervisors���
����� 10.7 �����MCC agent management�������������
������ 10.8���� Video sharing��
������ 10.9���� Video conferencing��������
���� 10.10 �����Web and application collaboration�����������
���� 10.11 �����User context information adoption�����������
���� 10.12 �����Supporting of mobile agents with real-time web communication capability����
11���� Security considerations������������
Appendix I � Multimedia communication centre layered architecture� and deployment principles����
������� I.1���� Multimedia communication centre (MCC) hierarchical deployment principles��
������� I.2���� MCC layered architecture��������������
Bibliography����