�1���� Introduction
�2����
Management services and users
������� 2.2���� Management service users
�3����
Methodology
������� 3.1���� Methodology in developing management services for User Type 1
������� 3.2���� Methodology in developing management services for User Type 2
������� 3.3���� Methodology in developing management services for User Type 3
������� 3.4���� Methodology in developing management services for User Type 4
�4����
Unified and common methodology
�5����
References