�1���
�Scope�
�2��� �References�
�3��� �Definitions��
�4��� �Abbreviations and acronyms��������
�5��� �Introduction������
�6��� �The emergence of e-business
within the ICT market���������
������ �6.1��� �What is e-business?�����������
������ �6.2��� �Implications of
e-business for service providers������
������ �6.3��� �How can a service
provider migrate towards e-business?����
������ �6.4��� �A conceptual model for
e-business�
�7��� �Main B2B initiatives and
concepts
������ �7.1��� �Shared public process��������
������ �7.2��� �'Regulated' versus
'unregulated' B2B����������
������ �7.3��� �RosettaNet conceptual
model��������
������ �7.4��� �ebXML what is it?�
������ �7.5��� �What does eTOM need to
address?����������
�8��� �Extending eTOM for
business-to-business interactions������
������ �8.1��� �eTOM extensions��
������ �8.2��� �eTOM Public B2B
business operations map�����������
������ �8.3��� �eTOM public B2B
business operations map (ePBOM)������
������ �8.4��� �eTOM public B2B BOM
level 0 process area��������
������ �8.5��� �Summary
������ �8.6��� �Referenced
organizations���
Annex A � Overview of RosettaNet and ebXML��� �
������ �A.1��� �Concepts��
������ �A.2��� �Defining public
processes��
������ �A.3��� �The B2B transaction
patterns��������
������ �A.4��� �Binary collaborations���������
������ �A.5��� �General structure of a
business transaction�
������ �A.6��� �Example transaction
pattern � Request/response����
������ �A.7��� �Message flows������
������ �A.8��� �Example transaction
pattern � Notification�
Annex B � B2B terminology used in this Recommendation��� �
������ �B.1��� �RosettaNet and ebXML
terms������
������ �B.2��� �General e-business
terminology������
Annex C � RosettaNet Business Operations Map��� �
Bibliography��� �