�1���
�Scope�
�2��� �References�
�3��� �Definitions��
������ �3.1��� �Terms defined
elsewhere����
������ �3.2��� �Terms defined in this Recommendation�������
�4��� �Abbreviations and acronyms��������
�5��� �Background (ITU-T's management
service/function approach)������
�6��� �The business process approach����
�7��� �Relationship between the
management service/function and business process approaches��
�8��� �Impact on other Recommendations����������
Bibliography��� �