Summary

Recommendation ITU-T L.1024 utilizes information compiled from stakeholders that provides insights into cases in the information and communication technology (ICT) ecosystem, in which ICT goods are sold as services or subscriptions rather than products. Currently, these cases are not clearly understood from an environmental point of view.

Current estimates are that billions of new ICT goods � smartphones and others � are sold annually and sales are expected to be higher in 2025 than in 2020.

Business models based on servitization which would � most effectively � improve the circularity of these ICT goods are not well understood, e.g., prolonging the lifetime or increasing the e-waste collection rate.