CCITT Rec. I.350 (11/1988) - GENERAL ASPECTS OF QUALITY OF SERVICE AND NETWORK PERFORMANCE IN DIGITAL NETWORKS, INCLUDING ISD
1 General
    1.1 Purpose of Recommendation
    1.2 Descriptions of Quality of Service (QoS) and Network Performance (NP)
2 Purpose of QoS and NP
    2.1 General
    2.2 Purpose of QoS
    2.3 Purpose of NP
3 Principles for the development of QoS and NP parameters and values
    3.1 General principles
    3.2 QoS principles
    3.3 NP principles
    3.4 Primary and derived performance parameters
4 Generic performance parameters
ANNEX A - Method of identifying parameters
    A.l The matrix approach
    A.2 3 x 3 matrix approach for network performance
    A.3 3 x 3 matrix approach for QoS
    A.4 Description of the basic communication functions
    A.5 Description of the performance
ANNEX B - Relationship between generic and possible specific QoS and NP parameters