CONTENTS

�1���� Scope�
�2���� References
�3���� Terms and definitions�����
�4���� Acronyms and abbreviations������
�5���� Conventions����
������� 5.1���� Nomenclature�������
�6���� Introduction�����
�7���� General description of client service management���������
������� 7.1���� General management areas�����������
������� 7.2���� OAM flow categories������
�8���� Business relationship models: Service provider to end customer����������
������� 8.1���� Single carrier: Ownership Model 0 (OM-0)��������
������� 8.2���� Multiple carriers��
������� 8.3���� Composite carrier scenarios��������
�9���� Network transport technology����
������� 9.1���� Drawing conventions�������
������� 9.2���� Candidate technologies����
������� 9.3���� Technology models����������
������� 9.4���� Applicability of technology models to ownership models�����������
10��� �Applicable client service types�
11���� Management communication functions��
������ 11.1���� Performance information�
������ 11.2���� Commands and responses
������ 11.3���� Autonomous notification�
������ 11.4���� Remotely located NE (CLE) software upgrades�
12���� Testing requirements����