CONTENTS

�1���� Scope
�2���� References
�3���� Definition of terms
�4���� Service definition
�5���� Service management
������� 5.1���� Service ordering � General procedure
������� 5.2���� Procedures for ISCS access in the country of origin via dialling a national shared cost number (Access method No. 1)
������� 5.3���� Procedures for ISCS access in the country of origin via international direct dialling of a foreign domestic shared cost number (Access Method No. 2)
������� 5.4���� Procedure for ISCS access in the country of origin via dialling a universal international shared cost number (Access Method No. 3)
������� 5.5���� Common service management aspects
������� 5.6���� Operational aspects
������� 5.7���� Data collection
�6���� Customer�s service features
������� 6.1���� Announcement for caller
������� 6.2���� Geographical zone call routing
������� 6.3���� Variable call routing
������� 6.4���� Additional customer service statistics
����� ��6.5���� Directory assistance/listing services
�7���� Operational provisions
������� 7.1���� Service operational requirements
������� 7.2���� Network management
������� 7.3���� Quality of service
Annex A � Access Method No. 1
Annex B � Access Method No. 2
Annex C � Access Method No. 3