Smart tourism: A pathto more secure andresilient destinations
Acknowledgements
Executive Summary
Contents
List of figures
List of abbreviations
1 Digital transformation, a vital partner for safe and resilient tourism
     1.1 Steps and technologies for dealing with crises
2 The smart tourism destination framework
     2.1 The context for smart tourist destinations
     2.2 From smart cities to smart tourist destinations
     2.3 The Spanish Smart Tourist Destinations framework
     2.4 Standards and norms for smart destinations
3 Smart tourism destination platform
     3.1 Value proposal
     3.2 Functional overview
     3.3 Comprehensive tourism management system
4 Solutions and use cases
     4.1 Tourism spatial management
     4.2 Promotion and interaction channels
     4.3 Local service supply and demand management
     4.4 Tourism intelligence
5 Success cases
     5.1 Cáceres smart heritage
     5.2 Las Palmas de Gran Canaria – “Blue Intelligence”
     5.3 Vatican museums
     5.4 Decarbonizing tourism – the case of Valencia
     5.5 La Nucía smart sports destination
     5.6 Rota smart tourism destination
6 Conclusion
7 Bibliography