• Regulatory challenges and opportunities in the new ICT ecosystem
• Acknowledgements
• Foreword
• Executive Summary
• 1 Moving from legacy to new ICT ecosystem regulation
• 1.1 A regulatory taxonomy of the app economy
• 1.2 Communications and online services
• 1.2.1 Changing market structures
• 1.2.2 Online service provider revenue models
• 1.2.3 App-based online services vs operator services - substitutes or complimentary?
• 1.2.4 The streaming revolution: Disrupting broadcasting and pay TV
• 1.3 Partnering between network operators and online service providers
• 1.4 Costs and benefits of the increasing use of online services
• 2 Key regulatory issues to be addressed
• 2.1 Competition issues
• 2.2 Licensing of online service providers
• 2.3 Interconnection frameworks
• 2.4 Universal service
• 2.5 Net neutrality and zero rating of content
• 2.6 Consumer privacy
• 2.7 Consumer rights
• 2.8 Quality of service
• 2.9 Numbering issues
• 2.10 Content regulation
• 2.11 Cyber security
• 2.12 Approaches to IMT spectrum availability
• 2.13 How should online service providers be taxed?
• 2.13.1 Taxation case studies
• 2.13.2 Specific telecommunication taxes need to be addressed
• 3 Conclusions
• 4 Strategic recommendations for regulators and policy makers
• Acronyms and abbreviations
• Appendix A: Introduction to the app economy
• A1 Defining the app economy and its ecosystem
• A2 The economics of the app economy
• A3 Telecommunications/ICTs and the app economy
• Appendix B
• Appendix C